Which of the following represents a breach of duty?

A breach of duty occurs when a person fails to meet the standard of care required in a given situation, which can lead to negative outcomes. Ignoring established policies directly signifies a failure to adhere to the required standards of practice. In emergency response and 911 operations, established policies are put in place to ensure safe, effective, and efficient handling of calls and incidents. When an officer disregards these protocols, it can result in a breakdown of communication, mismanagement of resources, and potential harm to individuals who rely on timely and accurate assistance.

In contrast, the other options demonstrate compliance with the necessary protocols and policies that guide proper behavior in emergency response situations. Following set protocols and providing adequate training are essential components for maintaining high standards of care. Additionally, maintaining communication with dispatch ensures that vital information is shared and that resources can be effectively allocated. Therefore, failing to follow established policies stands out as a clear example of a breach of duty in this context.